GreenCoast Hydroponics Blog

Hello,

We have a display unit in our store and the "add water light" will not
stop blinking. I have tried to reset the system with the reset button, and
I also tried unplugging the unit but the "add water light" will not stop
blinking. Do you have any suggestions for our display unit? I'd like to
have it functioning properly for our customers.

Sincerely,

Nupur - the LBC plant lady


Hello Nupur,

Thank you for contacting us concerning your AeroGarden.
Regarding the blinking 'add water' light, it sounds as if the float that monitors the water level has sunk. Fortunately, we have a simple solution for this.

As you look inside the garden bowl, you will see a small tube with Fill to Here printed on the top - the float is inside of that tube. Occasionally the seal on the float can crack and water collects inside, causing it to sink and trigger the add water light. Since you have provided your shipping address, we have placed an order for a replacement float.

To replace your float, grasp the 'fill to here' tube and turn it counter-clockwise (left) one quarter turn and pull up. The float will drop out and your new float can be inserted. Make sure that the float is placed inside the tube with the magnet facing down.

Please accept our apologies for any inconvenience. We look forward to hearing from you.

Thank you,
Jamie
AeroGrow Customer Care
1-800-476-9669